Mettowee Mill Garden Center & Landscaping Guarantee & Sales Policy
We strive to supply our customers with the highest quality plant materials available to us, along with the information to care for them.
All nursery stock purchased at retail and planted by Mettowee Mill Nursery is subject to a one year limited guarantee from the date of invoice. All guarantee claims will be issued a store credit for 50% of the price paid only and there are no cash refunds.
Please note the following items are not covered under our company’s guarantee policy: perennials, annuals, herbs & vegetables, tropical items, house plants, live evergreens sold during the winter holiday season, any wholesale purchases of nursery stock, or any damage relating to weather conditions, animals, insects or damage through customer neglect or mishandling.
Nursery Stock or other merchandise may be exchanged within 24 hours from the date of purchase only and will be subject to a 25% restocking fee.
We appreciate your business and want each and every customer to be satisfied with our products and services.